Can I change the batteries in my base station?

Though we recommend contacting support if you need to change the batteries in your Base Station, if your power outage lasts longer than 24 hours, you can replace your Base Station's rechargeable batteries with different rechargeable batteries.

Do base batteries run in two directions?

Base batteries run in two directions, which is how Base is able to keep costs low for homeowners. The batteries charge during off-peak hours, like midday and late at night, when energy is more available and demand is low.

How does a base battery work?

This process is called grid-balancing. Base batteries deploy energy to the grid faster than any other service, which is how Base is able to recoup the cost of the battery equipment and keep prices low for homeowners. The charge level of your Base battery will naturally fluctuate over time, rising and falling throughout a multi-day cycle.

What is a base battery system?

The Base battery system is built for performance and reliability. It combines a high-capacity lithium iron battery with intelligent software to optimize energy use. The Base battery system has three main components: the battery pack, inverter, and hub. The long white unit is the battery pack. We mount the battery pack on the ground.

How does the base station work?

It also features a cellular module that operates on a cellular network instead of Wi-Fi. The Base Station will automatically communicate on the cellular network if your Wi-Fi stops working and will automatically switch to battery power if you lose electricity.

How do I remove the battery on my ring base station?

Ring doesn’t recommend that users remove the batteries on their base stations to prevent them from getting damaged. If you must remove the battery on your base station, here is a guide to successfully do it. All you’d need for this is a screwdriver. To remove the base station’s backup battery, follow the steps below: Unplug the Base Station.